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Contact support

Reach downloadxAI support with product questions or a useful problem report.

Send us an email

support@videodownloaderai.com

For a technical question, include your operating system, client version, and exact error text. On Android, include the APK architecture if known. Tell us at which stage the problem occurred.

Do not send passwords, account tokens, private video links, or personal files. Remove sensitive information from screenshots and logs. Response times are not guaranteed.

For rights concerns, see Copyright. For common problems, start with the troubleshooting guide.